Admiral Insurance was founded in 1993 with the aim of providing more affordable insurance to people without compromising the overall quality of their service and packages. Since beginning in Cardiff over twenty years ago, the company has gone from a small company with 57 staff and no customers to one which employs over 7,000 people while serving over seven million customers. Through this time, Admiral Insurance has become an international company with offices in seven different countries. The company was founded by Henry Engelhard based on the ethos that people who like what they’re doing are better at it.
With that mentality, he’s believed that a happy staff at the insurance company will provide better customer service. The company has always done its best to go above and beyond for their policyholders. As a result, the company has consistently expanded over the past few decades. The approach that Admiral Insurance has taken has not only helped it to grow at a steady pace, but it’s also helped it receive a wide variety of accolades in the past. For example, one of the most notable of these has been the fact that it’s been named one of the best companies to work for almost two decades running. A few other awards have also been given out to the company on both sides of the Atlantic; these include the likes of Great Places to Work in Europe, Virginia Business Best Places to Work and more.
However, it’s not just employee satisfaction that the company has been known and awarded for; it’s also received a few notable accolades for its customer service. One of the most notable examples of this is when Admiral Insurance won Best Car Insurance Provider in the Personal Finance Awards five years in a row. This is something that the company was especially proud of, as the results of the award were determined by a vote among the general public. Because of that, the company was able to thank their customers for the award. As such, it also goes to illustrate how much time and effort that the company goes to ensure that customers get the best experience possible when speaking with the company.
While the vast majority of people may know Admiral as a car and home insurance company, it also provides a wider variety of other services, both to their policyholders and those who aren’t. These include the likes of personal loans, car financing, travel and pet insurance, breakdown cover and even car warranties. This is on top of the many innovative insurance packages that they’ve offered to customers for the past few decades. On top of that, Admiral Insurance has been leading the way when it comes to new services and products that insurance companies can offer their customers. They’ve also shown many other companies what treating their customers right should look like. Furthermore, the company has continued to expand across the globe and has recently opened offices in countries such as Mexico, India, and Canada.